Silverstone Store Returns & Exchanges
We want you to be fully satisfied with your athletic gear, which is why we offer a 30-day return window for all unused products in their original packaging. Whether it is a sizing issue or a change of heart, our goal is to get you back in the game as quickly as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the equipment or apparel is securely packed to prevent damage during transit.
- 3.Print and Attach Label
Download and print the prepaid shipping label provided via email, then securely affix it to the outside of your return package.
- 4.Drop Off and Track
Drop your package at any authorized courier location; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.