Frequently Asked Questions

Everything you need to know about shopping with Silverstone Store for your athletic essentials.

How long does shipping take for sports equipment?

Standard shipping typically takes 3-5 business days. For larger items like treadmills or weight benches, delivery may take 7-10 business days depending on your location.

What is your return policy for footwear and apparel?

We offer a 30-day return policy for all unworn apparel and footwear in their original packaging. Please ensure tags are attached and the items show no signs of use.

Do you offer a warranty on high-performance gear?

Yes, all our premium sports gear comes with a 1-year manufacturer’s warranty against defects. This does not cover standard wear and tear from regular athletic use.

How can I track my order?

Once your order is processed, you will receive an email containing a tracking link. You can also view your order status by logging into your Silverstone Store account.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.

Are your products authentic brand name items?

Absolutely. Silverstone Store is an authorized retailer for all brands we carry. Every product is 100% authentic and sourced directly from the manufacturers.